Client Charter Achievement Until October 2016

No Client's Charter Number of Activities
1 All requests to remove forest products or run the timber factory is processed in accordance with established procedures.
Follow the prosedur Did Not Follow Not Complete
2 0 0
2 Licence to produce forest products will be be issued in not exceeding (6) six months from the date of approval, after all requirements are met.
Less than 6 months More than 6 months but less than 7 months More than 7 months
2 0 0
3 License to carry wood-based factory will be issued within a period not exceeding (1) month from the date of completion of the factory built after fulfilling the requirements for approval.
Less than 1 month More than 1 month but less than 2 months More than 2 months
0 0 0
4 The result on the application to extend the license issued by the forest or wood-based the factory licensed to be given within no more than (1) month from the date of application
Less than 1 month More than 1 month but less than 2 months More than 2 months
0 0 0
5 Appreciate the information and feedback received from the public. All complaints with forest offense will be dealt in less than 3 days.
Less than 3 days More than 3 days but less than 7 days More than 7 days
6 1 0
6 Providing the best possible service and hospitality every time.
Very Friendly Friendly Not Friendly
10 30 0